As a matter of policy, the PS-PhilGEPS shall only accept return or replacement of items sold/delivered to agencies within a period of thirty (30) days reckoned from the date of receipt of the item/s (as indicated in the Delivery Receipt). For further clarification, you may contact the Sales Division at telephone number 689-7750 local 4019 or click this link to read the form and instructions in returning item/s.